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We use Royal Mail signed-for when we need to insure your parcel for more than £20. In lockdown, RM have not required a signature for this service, leaving parcels at doors. Now that lockdown is over, RM need a signature or they return the parcel to their depot. This is clearly bad for customers (and bad for your plants). It has been suggested that if you can provide a 'safe place' for parcels, RM may do this rather than retain them. Therefore if your order is over £15, please provide a 'safe place' on your delivery instructions and maybe RM will leave parcels as before. Apologies and thanks.